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Privacy Policy

A legal disclaimer

Essentia Cleaning Services provides cleaning services with the utmost care and professionalism. However, we are not liable for any pre-existing damage, unforeseen incidents, or misuse of products by the client after the service. By booking our services, clients acknowledge and accept this disclaimer. Always notify us in advance of any fragile items, special surfaces, or access concerns.

Privacy Policy - the basics

Effective Date: July 31, 2025
Business Name: Essentia Cleaning Services INC.
Contact:essentiacleaning.co@gmail.com

At Essentia Cleaning Services, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, home/business address, and payment details.

  • Service Information: Details about the services you request, including property type, size, and cleaning preferences.

  • Website Data: If applicable, basic website analytics (e.g., cookies, browser type, and pages visited).

2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide cleaning services

  • Respond to inquiries and provide customer support

  • Send invoices, confirmations, and service updates

  • Improve our services and website

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Trusted service providers who help us operate our business (e.g., payment processors)

  • Legal authorities, if required by law

4. Data Security

We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access, including secure systems and limited data access.

5. Your Rights

You have the right to:

  • Access or correct your personal information

  • Request deletion of your data (unless required for legal or service-related reasons)

  • Withdraw consent for marketing at any time

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

7. Contact Us

If you have questions or concerns about this policy or your personal information, please contact us at:
📧essentiacleaning.co@gmail.com
📍Guelph, Ontario 

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